FAQ

Frequently asked questions

You can easily book online through our website. Select the vehicle and rental period, then complete the reservation. You can also contact us via phone or email.

Yes, a valid driver’s license (category AM or B) is required for scooters. No license is needed for e-bikes.

You must be at least 18 years old to rent a scooter. A valid driver’s license is required for scooters.

You can pay with iDEAL, Bancontact, Visa, Maestro, Mastercard, Payconiq or simply in cash at our store.

We require a deposit, which depends on the type of vehicle. The deposit will be refunded when the vehicle is returned safely and in good condition.

Yes, our vehicles are insured for third-party liability. Optional additional coverage for damage or theft is available for an extra fee.

Yes, child seats are available for some e-bikes. Please inform us during your reservation if you need one.

You can rent by the hour, day, or even multiple days. We offer flexible options to suit your needs.

The rental includes a helmet, lock, a brief introduction to the vehicle, and a full battery or fuel tank. Extras can be added separately.

Vehicles are typically picked up and returned at our location. For a small fee, we offer delivery and pickup at agreed locations.

If you encounter an issue, contact us immediately. We offer prompt support and replacement vehicles if necessary.

Yes, cancellations or changes are possible according to our policy. Please contact us for details on fees and conditions.

Definitely! We provide maps and tips for the best spots in Jávea, Denia, and the surroundings. Ask our staff for advice.